Cookie Policy | UK Dog Wash

1. Introduction

This Cookie Policy explains how UK Dog Wash ("we", "us", or "our") uses cookies and similar tracking technologies on our website dogwashnearme.co.uk (the "Service").

This policy should be read alongside our Privacy Policy, which explains how we collect and use personal information.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences and actions over time, so you don't have to keep re-entering information whenever you visit or browse between pages.

We also use similar technologies such as web beacons, pixels, and local storage to enhance your experience and analyze how our Service is used.

3. Legal Basis for Using Cookies

We comply with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR. We only use non-essential cookies after obtaining your consent through our cookie banner.

Some cookies are essential for the operation of our website and do not require consent. These are strictly necessary cookies as described below.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable basic features like page navigation, security, and access to secure areas. The website cannot function properly without these cookies.

Examples:

Session cookies for maintaining your browsing session
Security cookies to protect against fraudulent activity
Cookie consent preferences
Load balancing cookies to distribute website traffic

Consent Required: No (these are exempt under PECR)

4.2 Functional Cookies

These cookies allow us to remember your preferences and choices to provide enhanced, personalized features.

Examples:

Remembering your search location preferences
Language and region settings
Map view preferences (list view vs. map view)
Filter settings for search results

Consent Required: Yes

4.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the Service.

Examples:

Google Analytics (if implemented) - tracks page views, session duration, bounce rate
Vercel Analytics - performance and visitor metrics
Heatmap tools to understand user behavior

Consent Required: Yes

4.4 Marketing/Advertising Cookies

Currently, we do not use marketing or advertising cookies on our Service. If we decide to use these in the future, we will update this policy and obtain your consent first.

Consent Required: Yes (if implemented in future)

5. Third-Party Cookies

Some cookies on our Service are set by third-party services we use:

Mapbox

We use Mapbox for interactive maps showing facility locations. Mapbox may set cookies to deliver map tiles and track map usage.

Supabase

Our database and authentication provider. May use cookies for session management and security.

Vercel

Our hosting provider. May use cookies for performance monitoring and analytics.

6. How Long Do Cookies Last?

Cookies can be either "session cookies" or "persistent cookies":

Session Cookies: These are temporary cookies that expire when you close your browser. They're used to maintain your session while browsing our website.
Persistent Cookies: These remain on your device for a set period or until you delete them. They're used to remember your preferences across multiple visits. Our persistent cookies typically last between 1 month and 1 year.

7. How to Manage Cookies

7.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner. You can choose to:

Accept all cookies
Reject non-essential cookies
Customize your cookie preferences

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.

7.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

Block all cookies
Block third-party cookies only
Delete cookies when you close your browser
Delete existing cookies

Here's how to manage cookies in popular browsers:

Please note: If you block or delete cookies, some features of our website may not work properly, and you may have a degraded user experience.

8. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you don't want your online activity tracked. Currently, there is no industry standard for how websites should respond to DNT signals. We do not currently respond to DNT signals, but we respect your cookie choices made through our cookie consent banner.

9. Children's Privacy

Our Service is not directed to children under 16, and we do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our operations, or for other reasons. We will notify you of significant changes by posting the updated policy on this page and updating the "Last Updated" date.

11. More Information About Cookies

For more information about cookies and how they work, you can visit:

12. Contact Us

If you have questions about our use of cookies, please contact us:

Email: info@dogwashnearme.co.uk

Contact Form: Contact Us